Privacy Policy

 

Latest update: July, 25th 2023

 

The website [https://rev-mobilities.com / (hereinafter the “Website”), operated by the company REV Mobilities  (hereinafter “We or Us”) is a website used for the sale of REV VEHICLES services, which initially allows you to vote and make a booking option for the electric conversion of a vehicle. 

 

In the course of accessing, consulting, browsing and using the Website, you may be requested to provide REV Mobilities with your personal data.

 

This data is protected by law. For this reason, REV Mobilities, in its capacity as data controller, has taken appropriate security measures to protect your personal data.

 

Kindly read this policy, which explains how your personal data is used by REV Mobilities and how to exercise your rights in this respect. This policy supplements the General Conditions of Use and the Terms and Conditions of the Website, as well as any document or information referring to this policy.

 

Where necessary, you can ask any questions you may have directly to REV Mobilities by sending an email to the following address: contact@rev-mobilities.com             

 

 

1. WHAT PERSONAL DATA MAY BE PROCESSED BY REV Mobilities?

Any data you input on the Website or when communicating with REV Mobilities, namely: 

REV Mobilities  

DATA

identification data

Title, surname, first name

Contact details

Postal and e-mail addresses, telephone number

Data on your vote/booking option

Vote number, option, date and time of option, products voted & optioned, 

Data on monitoring 

of the business relationship

Vote history, vote frequency, requests for information/complaints, interactions with REV Mobilities departments.

Data on your interactions with REV Mobilities during your contact requests 

(“contact” item)

Date, subject and content of your interactions with REV Mobilities, vehicle model of interest and preference.

 

If necessary, you may be requested to provide us with the personal data of a third party, particularly if you submit a vote/booking option for a third party (title, surname, first name, etc.). In this regard, kindly be reminded that you are required to notify this person of the communication and processing of their personal data by REV Mobilities and to notify them of this personal data protection policy.

Additionally, certain data shall automatically be collected by the Website via cookies and other tracers, including:

DATA CATEGORIES

DATA SAMPLES

PURPOSES

Login and browsing data

Login date and time, IP address, device, browser, operating system, system configuration data, pages and files consulted.

These data shall be necessary for the proper technical operation of the Website and its services, and for audience measurement. For further information, kindly view the Website’s Cookies policy. 

 

Some of these data shall be mandatory, others optional in order to qualify for all the services offered on the Website, particularly to vote for a vehicle on the Website. The compulsory or optional nature of the personal data to be provided is indicated at the time of collection. Should you refuse to provide the mandatory data requested, REV Mobilities shall not be able to provide you with the services requested, particularly the processing of your vote/booking option, or to respond to any other requests you may make.  

 

2. WHY DOES REV Mobilities USE YOUR PERSONAL DATA?

REV Mobilities shall process your personal data solely for the following reasons:

 

  

PURPOSE 

EXAMPLE 

LEGAL BASIS

Processing your contact requests

·       To respond to your requests 

·       To recontact you if needed

Legitimate interest of REV Mobilities in keeping you informed about its activities

Managing your vehicle order or option

·       to process your vote / option

·       to manage invoices and payments

·       to monitor the business relationship

Executing the contract

Managing the after-sales service (customer service)

·       to respond to your requests for information

·       to handle your complaints

Executing the contract

Improving the Website and your user experience 

·       to assess and improve the Website 

·       to facilitate your browsing of the Website 

·       to secure the Website 

Legitimate interest of REV Mobilities in improving the Website and your user experience

Managing pre-litigation or litigation

·     to punish any violation of the Website’s GCU and Terms and Conditions or any other identified violation

·     To manage any dispute or litigation 

Legitimate interest of REV Mobilities in defending its rights and interests

Compliance with legal and regulatory obligations 

·       To comply with legal and regulatory obligations

·       To respond to your requests to exercise your rights

Legal and regulatory obligations binding on                      REV Mobilities

 

 

 

 

3. WHO CAN ACCESS YOUR PERSONAL DATA?

In the course of accessing, consulting, browsing and using the Website and its services, your personal data may be shared with the following recipients: 

 

RECIPIENTS

PURPOSES

REV Mobilities and its authorized personnel

Services offered on the Website (e.g.  processing of vote / options, processing of contact requests) and for administrative, operational, and commercial management of the Website. 

STRIPE payment service providers 

For payment processing purposes only, and for storing your bank card/PayPal account only if you have given your consent.

REV Mobilities subcontractors (host, IT service provider, CRM / E-mailing, etc.)

For exclusively technical or logistical purposes related to administrative, operational and commercial management of the Website and its services. 

Administrative or judicial authorities

Only in the event of an express, reasoned request on their part, or in the event of a proven breach of legal or regulatory provisions.

External consultants

Only for the management of possible disputes and other legal matters, where applicable.

Other third parties

Following or during the restructuring, reconstitution, acquisition, debt financing, merger, sale of REV Mobilities assets or a similar transaction, as well as in the event of insolvency, bankruptcy or receivership in which personal data is transferred to one or more third parties as REV Mobilities assets.

 

4. IS YOUR PERSONAL DATA TRANSFERRED OUTSIDE THE EUROPEAN UNION/EUROPEAN ECONOMIC AREA?

Insofar as possible, your data shall be processed within the European Union (EU)/European Economic Area (EEA). However, given that some of the REV Mobilities service providers are located in countries outside the EEA, your personal data may be processed in these countries. 

In the event that the recipient country does not ensure a level of personal data protection equivalent to that of the European Union, REV Mobilities shall, in the absence of a decision to comply accordingly, and after an assessment of the level of protection of your rights on the territory of the third-party country where the recipient of your personal data is established, take all necessary measures to protect your personal data on the basis of appropriate guarantees (particularly by way of standard contractual clauses). These can be obtained directly from REV Mobilities by sending an e-mail to contact@rev-mobilities.com. 

Name of recipient

Third-party country

Warranty adopted

STRIPE

USA 

Compliance with EU laws

 

5. HOW DOES REV MOBILITIES PROTECT YOUR PERSONAL DATA?

 

REV Mobilities has taken technical and organizational measures to protect your personal data, particularly against possible breaches that could lead, accidentally or unlawfully, to the destruction, loss, alteration, unauthorized access or disclosure of your personal data. These measures ensure an appropriate level of data security and take into account the state of knowledge, the costs of implementation in relation to the risks and the nature of the data to be protected. 

REV Mobilities also guarantees that its staff members and any other person required to process your personal data comply with internal rules and procedures relating to the processing of personal data, particularly with the technical and organizational security measures established to protect your personal data. In this respect, REV Mobilities practices are regularly reviewed and updated to ensure confidentiality of personal data and compliance with internal policies.

Should you find a vulnerability or wish to report a security incident, kindly send an e-mail to contact@rev-mobilities.com.

6. HOW LONG IS YOUR PERSONAL DATA KEPT?

As a general rule, your personal data shall only be kept for as long as is necessary to achieve the purposes for which the data was collected or to comply with legal or regulatory requirements. 

 

With some exceptions: 

·     data for a contact request shall be kept until the request has been fully processed;

·     data collected for a contract shall be kept for the duration of the contract

·     connection and browsing data shall be kept for 13 months

 

Beyond these periods, your data is kept for: 

·       two years from delivery of the product for data retained for the fulfillment of legal warranties;

·       five years for data retained for evidential purposes

·       Ten years from the close of the financial year for data kept for accounting purposes, and for commercial documents (invoices, purchase orders, delivery notes, commercial correspondence, etc.). 

 

7. WHAT ARE YOUR RIGHTS OVER YOUR PERSONAL DATA?

Pursuant to the regulations on personal data protection, you shall have the following rights over your personal data:

 

  • A right of access to your personal data enabling you to obtain clear, transparent and comprehensible information on how REV Mobilities uses your personal data and on your rights (as provided in this policy), as well as a copy of your personal data

 

  • A right of rectification of your personal data, enabling you to obtain the modification of your personal data if it is obsolete, inaccurate or incomplete

 

  • A right of objection to the processing of your personal data when it is based on the legitimate interests of REV Mobilities. Accordingly, REV Mobilities shall cease processing your personal data unless there are compelling legitimate grounds for doing so which override your interests, rights and freedoms, such as complying with a legal obligation (such as those requiring the retention of certain documents containing personal data) or establishing, exercising or defending a right in court. 

 

  • A right of temporary restriction of processing of your personal data, particularly in order to carry out checks, i.e.: 

- Where you dispute the accuracy of your information, while we check that it is correct;

- Where the processing is unlawful and, rather than requesting their deletion, you prefer to restrict their use;

- Where REV Mobilities no longer needs the data for processing, but it is still needed to enable you to establish, exercise or defend a legal claim;

- Where you object to the processing by exercising your right to object, for the duration of the verification intended to confirm that the legitimate motives pursued by REV Mobilities prevail over yours.

 

  • A right to withdraw your consent at any time, for the purposes for which we had obtained your consent.

 

  • A right to the portability of your personal data, enabling you to receive the personal data you have provided to us, in a structured, commonly used computer format, and to have it transmitted to a third party where this is technically possible. This right cannot be exercised in all circumstances, and only applies if it meets all of the following requirements:

Ø It relates solely to your personal data, excluding any anonymous data or data of third parties;

Ø It does not infringe the rights and freedoms of REV Mobilities (particularly business secrecy) or third parties (particularly intellectual property rights);

Ø It relates to personal data processed automatically (paper files are therefore not concerned);

Ø The processing is based on your consent or the performance of a contract concluded with REV Mobilities (to verify this, please refer to Article 2 of this policy).

 

  • A right of erasure of your personal data (or right to be forgotten) where  one of the following reasons applies: 

Ø You object to the processing of your personal data and there is no compelling legitimate reason to continue such processing (such as an obligation for REV Mobilities to retain certain documents containing personal data); 

Ø You object to any commercial prospecting activities;

Ø You decide to withdraw your consent on which the processing is based;

Ø Where your personal data is no longer required for the original purposes for which it was collected, or for another type of processing;

Ø The use made of your data does not comply with the applicable legal or regulatory provisions. 

 

  • A right to give instructions, be they general or specific, with respect to your personal data in the event of your death (for example, deletion or transmission to any person of your choice). You may revoke your instructions at any time.

 

It is hereby specified that the exercise of these rights shall depend on the legal basis of the processing, as indicated in the table below:

 

 

Access

Correction

Deletion

Limitation

Portability

Objection

Consent

Yes

Yes

Yes

Yes

Yes

Consent withdrawal

Precontractual measures

Yes

No

No

Contract

Yes

Yes

No

Legitimate interest

Yes

No

Yes

Legal obligations

No

No

No

 

In some circumstances, REV Mobilities may request you to provide specific information, in order to confirm your identity and guarantee the exercise of your rights. This is another appropriate security measure to ensure that personal data is not disclosed to anyone who is not entitled to receive it.

 

Should you have any questions or wish to exercise your rights, you can contact REV Mobilities directly by sending an email to the following address: contact@rev-mobilities.com, or by sending a letter to REV Mobilities, DPO, 96 rue de Lourmel, 75015 Paris France.

Where necessary, you can lodge a complaint with the French Data Protection Authority (CNIL) via its website or by post: 3, place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07. This right may be exercised at any time free of charge, apart from the cost of postage where applicable, and any costs of assistance or representation should you choose to be assisted in these proceedings by a third party.

8. UPDATING THIS POLICY 

This policy shall be dated accurately, may be modified and updated by REV Mobilities at any time, particularly in the event of changes to the Website or to current regulations. Accordingly, you are advised to review this policy whenever you visit the Website.